Prices / Conditions 2020

New in bookings for the 2020 season

 

Following the latest industry trends and in order to offer you the best prices, in order to adapt them to the demand, we’ve incorporated to the dynamic price management “revenue management” in our booking system.

 

This new system enables us to offer you the best prices at that moment whereby early bookings are honored to the maximum.

 

The availability and prices can be found on our website on BOOKINGS. Along with the launch of this new system, we have made some changes in the general booking conditions that you can also consult at https://www.playamontroig.com/en/tarifas

 

For further question or informations, please contact us by e-mail at reservas@playamontroig.com or by phone on +34 977 81 06 37.

 

               
  PREMIUM PLUS          
  PREMIUM DELUXE          
  PREMIUM CLASSIC          
  STANDARD DELUXE          
  STANDARD CLASSIC          
  STANDARD          

Discount long stays

5% 21 - 28 nights 10% 29 - 44 nights 20% 45 nights +

No application of discounts on Standard, Premium Plus sites and Bungalows. Discounts can not be combinated with offers.

Including heated pool with slides, entertainment for all ages, fitness center, cinema, sports tournaments and activities, disco, Wifi hotspot.

 

New in bookings for the 2020 season

 

Following the latest industry trends and in order to offer you the best prices, in order to adapt them to the demand, we’ve incorporated to the dynamic price management “revenue management” in our booking system.

 

This new system enables us to offer you the best prices at that moment whereby early bookings are honored to the maximum.

 

The availability and prices can be found on our website on BOOKINGS. Along with the launch of this new system, we have made some changes in the general booking conditions that you can also consult at https://www.playamontroig.com/en/tarifas

 

For further question or informations, please contact us by e-mail at reservas@playamontroig.com or by phone on +34 977 81 06 37.

 
               
BORA-BORA PAVILIONS            
SEASIDE VILLAS            
ROYAL PALM VILLAS            
PALM TREE VILLAS            

 

Including heated pool with slides, entertainment for all ages, fitness center, cinema, sports tournaments and activities, disco, Wifi hotspot.

 

 

PLAYA MONTROIG CAMPING RESORT

GENERAL BOOKING CONDITIONS 2020

 

  1. PITCHES

1.1.   The plot will be available from 13:00h on the day of arrival. To guarantee the rest of our clients, it is not allowed to enter after 22:00h. For later arrivals, we provide an enabled zone to spend the night.

1.2.  The departure must be before 12:00h, having removed all personal belongings and residual elements.

1.3.  Maximum 6 people per plot.

1.4.  Plot prices include 2 adults + 1 caravan, tent or motorhome + 1 car or motorbike + electricity (10Amps) + 10% V.A.T.

1.5.  Seasonal offers include only family members up to 6 people. Additional information about season offers can be found on our website under the heading “OFFERS / CONDITIONS FOR SEASON OFFERS”. These conditions must be read and accepted by the costumer and are confirmed with the booking.

1.6.  Depending on the type and distribution of the trees on the plots, it’s recommended to measure the caravans or motorhomes to be installed. For caravans and motorhomes of larger dimensions it is necessary to contact the reservations department to confirm availability.

1.7.  The client may request a specific plot number that will be assigned and confirmed. However, the campsite reserves the right to modify the assigned plot by replacing it by another of the same category due to organizational circumstances or force majeure. For stays of less than 7 nights the plot assignment is not available.

1.8.  From 04/07 to 29/08 the stays in Premium Plus plots will be from Saturday to Saturday.

 

  1. BUNGALOWS

2.1.  The accommodation will be available for the client from 4:00 p.m. on the day of arrival.

2.2.  The departure must be before 11:00 on the day of departure.

  1. Upon arrival, a deposit of 100 Euros must be left at the reception. In case of leaving the deposit by card, the return will be made up to maximum 7 days after the departure day.

2.4.  Prices include weekly change of bedlinen and cleaning.

2.5.  The number of people admitted, published on our website, is governed by the capacity of the bungalow model.

2.6.  Stays of less than 3 nights will have an additional charge of 25 euros for cleaning.

 

  1. CONTRACT ADVANCE FOR PLOTS AND ACCOMMODATIONS

3.1.  The percentage of prepayment for reservations is:

- 25% of the total for applications received before 31/12/2019 (*)                                                                    

- 50% of the total for applications received after 01/01/2020.

*Except for bookings for Premium Classic, Standard Deluxe, Standard Classic and Standard, which will remain the 25% of the total regardless of the day of reception of the application.

3.2.  The hiring will be considered as confirmed only when the amount of the prepayment has been received.

3.3.  In case of hiring bungalows or Premium Plus pitches in high season (4 july to 5 september 2020), or outside it, for stays of 7 nights or more, the amount due must be paid (tourist tax included) at least 45 days before the day of arrival. This payment must be made through the online check-in option that will be sent to the email communicated in the hiring request. In case the payment is not arranged, the contract will be cancelled according to the cancellation conditions.

3.4.  For the rest of the hiring, the remaining amount of the payment (tourist tax included) must be effectuated at the reception on the day of arrival or in order to expedite the check-in process, a few days before using the online check-in system. This check-in system will be sent to the email communicated in the hiring request and will be operational from reception until 48h before the day of arrival.

 

  1. ANTICIPATED CONTRACTING
    1. During the season and until October 15, advance contracts may be made for the 2020 season. For the formalization, the correspondent application must be completed and the amount of 200 euros must be paid. The final price of the site will be informed from October 15 by sending the contract request via email. The hiring will be considered confirmed once the remaining amount of the payment has been received. In case of modification, cancellation or non-fulfillment of the planned payments, the anticipated contracts will be subject to the conditions of modification and / or cancellation.

 

  1. PRICES

5.1.  Playa Montroig Camping Resort reserves the right to change prices at any time prior to the confirmation of the contract.

5.2.  The price is based on the information provided by the client himself. The confirmed price is guaranteed as long as no modification of dates, category or items subject to rate initially contracted and explicitly indicated in the confirmation is made. Any subsequent modification by the client may involve a modification of the price of the stay.

5.3.  The information offered through the website of the Camping, via email or telephone on prices fulfills an indicative function and will not be binding, nor has contractual value. Only the contract confirmation sent by email is binding.

5.4.  Tourist tax not included: Adults from 16 years € 0.50 per night and for a maximum of 7 nights.

 

 

 

  1. MODIFICATION CONDITIONS

6.1.  Any modification of the contract must be requested by the owner of the contract via the email reservas@playamontroig.com. The modification request will be inspected by the reservation team and they will answer per email if the modification has been accepted.

6.2.  Modifications of dates of the stay or of the category that suppose a reduction in the value of the contracted stay will only be accepted 45 days before the date of arrival and will suppose an administrative cost of 30 Euros. In case of an increase of the amount of the stay, it will require a payment of the difference in advance.

6.3.  Any modification of the dates of the contracted stay or of the category of accommodation or items subject to rate implies the application of the price in force at the time of the modification.

6.4.  The decision of the client not to use the time of the contracted stay will not entitle any refund or compensation of the paid price.

 

  1. CANCELLATION CONDITIONS

7.1.  Any cancellation of the contract must be requested per email and by the holder of the contract to the email reservas@playamontroig.com. When requesting the cancellation of the contract you will be sent a form that must be completed and signed by the holder of the reservation.

7.2.  Any cancellation form received more than 45 days before the date of arrival contracted will result in the return of the total of the anticipated amount less 50 Euros for administrative expenses.

7.3.  Any cancellation form received less than 45 days before the date of arrival contracted will result in the loss of the total paid amount.

 

  1. VISITS

8.1.  Any person wishing to access the Resort, not declared once the check-in is completed, is considered a visitor.

8.2.  Only visits to clients staying at the campsite are allowed.

8.3.  For security reasons, all visitors must register at the reception accompanied by the reservation holder to authorize the visit.

8.4.  The maximum number of people in the bungalows or plots is applied considering the visits.

8.5.  Visiting hours are from 8:00 a.m. to 10:00 p.m.

8.6.  Any visit must pass by reception to notify your departure from Camping Resort.

 

  1. OTHER CONDITIONS

9.1.  The client by making a contract acquires the commitment to read the conditions of hiring and internal regulations of the camping resort, meaning the payment of the advance acceptance of them.

9.2.  In case of new hiring or modification of an existing one, an email will be sent that will include all the details of the stay and replace if there was any previous one. It is the client's responsibility to verify the information, and in case of error, notify it immediately to reservas@playamontroig.com. In case of not receiving such information, please contact us within a maximum period of 5 days from the date of the request.

9.3.  The contract is personal and non-transferable.

9.4.  Pets are not allowed.

9.5.  In no case may the plot be occupied by people if the holder or his partner is not present

9.6.  Any variation of people or other concepts must be informed at the same time of entry at the reception. In case of knowledge that a person or vehicle has not been registered, the client will be charged from the beginning of the stay. A decrease in registered persons or vehicles will only be applied from the moment it is notified at the reception giving the corresponding bracelet or sticker.

9.7.  The Directorate reserves the right to open and / or close areas depending on the occupation without prior notice.

9.8.  In case of delay on the day of arrival, the stay will be maintained until the balance delivered on account is exhausted and for a maximum of 48 hours if a written notification is received at reservas@playamontroig.com. If not notified, it will be considered a cancellation of hiring at 12 A.M the day after the expected arrival.

9.9.  It is mandatory for any customer, companion or visitor to wear the bracelet on the wrist on site and throughout the stay.

9.10.  It is mandatory to have the control sticker in the car in a visible place at all time.

9.11.  The Directorate is not responsible for the subtraction of personal objects on site. For this reason, it offers customers safe deposit boxes at the reception.

9.12. The Directorate reserves the right to modify schedules during the season, as well as proceed to the closing of facilities without prior notice.

9.13.  During your stay, it is possible that phytosanitary treatments and pesticides are carried out to control pests.

9.14.  The Directorate will not be responsible for possible damage to electrical or electronic devices that have been damaged in the Camping Resort facilities.

9.15.  The Directorate will not be responsible for possible incidents that may occur as a result of inappropriate behavior of other clients.

9.16.  Do not forget to contract a cancellation insurance.

 

For more information, please contact our bookings department:

  • Email address: reservas@playamontroig.com
  • Telephone number: +34 977 81 06 37

NEED HELP?

Phone
+34 977 810 637
Fax
+34 977 811 411
E-mail:
info@playamontroig.com


Monday to Friday 8:00 to 19:00